Privacy Policy
AlpenWay Solutions is committed to protecting the privacy and security of visitors to our site. This privacy policy explains how we collect, use, disclose, and safeguard information when you visit our online platform.
Information We Collect
We may collect information about you in a few ways when you visit our site.
Information You Provide: We collect information that you voluntarily provide to us through contact forms, inquiry submissions, or other interactive features on our site. This information may include your name, company name, contact details, and the content of your message.
Automatically Collected Information: When you access our online platform, we may automatically collect certain information about your device and usage patterns. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This data helps us understand how visitors use our site and improve our services.
How We Use Your Information
We use the information we collect for various purposes related to operating and improving our site and services:
To respond to your inquiries and provide the information you request.
To understand how our site is used and analyze trends to enhance user experience and site performance.
To ensure the security of our site and prevent fraud or other illegal activities.
To comply with legal obligations.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
Your consent: When you provide information through forms, you consent to its processing for the stated purpose.
Legitimate interests: We process data based on our legitimate interests, such as improving our services, ensuring site security, and understanding site usage, provided these interests are not overridden by your data protection rights.
Compliance with a legal obligation: We may process your data where necessary to comply with applicable laws and regulations.
Sharing Your Information
We do not sell or rent your personal data to third parties. We may share your information with third-party service providers who perform services on our behalf, such as website hosting, analytics, and security. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
We may also disclose your information if required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety, and that of our users or the public.
Your Data Protection Rights
Under applicable data protection laws, including the GDPR, you have certain rights regarding your personal data:
The right to access your personal data.
The right to request correction of inaccurate personal data.
The right to request erasure of your personal data.
The right to restrict the processing of your personal data.
The right to object to the processing of your personal data.
The right to data portability.
The right to withdraw consent at any time (where processing is based on consent).
The right to lodge a complaint with a supervisory authority.
To exercise these rights, please contact us using the contact details provided below.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Security Measures
We implement appropriate technical and organizational measures designed to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.
Cookies
Our site may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. You can manage your cookie preferences through your browser settings. Please refer to our separate Cookie Policy (if available) for more details.
Children's Privacy
Our site is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.
Updates to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page, and the revised policy will be effective immediately upon posting.
Contact Us
If you have questions or concerns about this privacy policy or our data practices, please contact us at:
AlpenWay Solutions
15 Uraniastrasse
Zurich, Canton of Zurich 8001
Switzerland